Testimonials - Pool Table Service Reviews
Read our pool table customer testimonials and reviews below:
Just want to say thanks a lot for coming before Christmas and fixing our pool table. It is much better now and we appreciate your coming out so promptly.
Happy new year to you all."
"I needed a pool table disassembled for one of my clients in Walnut Creek. My client was not able to be present during the move so finding someone reliable and trustworthy was paramount. I entrusted this task to Pool Table Pros based on my research and the good ratings. Chris was very informative on the phone and helpful in setting up a date and time that worked for both parties. On the agreed date I received a courtesy call with an updated arrival time. Two uniformed men driving a company van arrived on time and proceeded to disassemble the table. They organized all the small pieces into nicely packed box and also crated all 3 slates to ensure a safe transportation. Very professional, reasonable priced and excellent service. I will be recommending this company. Thumbs up!."
Pablo. - Phoenix AZ
"Chris team just left and we are happy with the outcome. Very professional team. We had an issue with the timing of the delivery of the new felt but got resolved immediately. Our requirement is move our current pool table from one room to another room.
The guys came in, started with discussing on what will happen, recommended some stuff. We had something in mind so we told them and they listened to us and recommended some options. They explained about the felt. They also explained how they will have something on the foot that will prevent our hardwood from getting scratched. That we don't need to use the one that we bought because they always have one that they use.
The job started quickly with the dissemble. Then they move the base to where we wanted it to be. Before putting in the slate they called us and explained to us the position of the table. They showed us measurements, etc and explained why they positioned it that way, for playability. Then they asked us if we want to move it to center in our chandelier. With their explanations we were able to come with a decision on how to position the table. Then they continued their work and called us again after the table was leveled. This time they gave us time to decide if we are going to replace then felt or not. They helped us lay down the felt that they brought and put the sides temporarily so we can see how it looked like. Then waited for us to decide. After our decision to have a 2 tone they continued their work.
Total time is around 2hours. Paid and they explained the warranty. Right now we're very happy. It's a good thing we had Pooltablepros just a phone call away, otherwise my table goes to CL. Yay!"
Jojo A. - Dublin
"Excellent service! I found this company on Yelp! After reading the great reviews I contacted them! They made an appointment with a reasonable time frame! I was able to changeout the felt of my pool table also! The crew of two guys came out, assembled my pool table, instructed me on how to care for my new felt! Everything was smooth! Great service! I highly recommend this company to my friends!"
Zebra G - Livermore
"Fantastic work! Chris and his team took great care of us. Bought a used but quality pool table off Craigslist. I brought it to my townhome garage in Walnut Creek needing to have it put together. I called around and Pool Table Pros had the best price and shortest turnaround time.
Highly recommend anyone in the East Bay needing pool table service to give Pool Table Pros a call!"
Ryan J - Walnut Creek
"Could not be happier! Chris and his crew were incredibly helpful and got us set up with a fantastic pool table at a great price!! He delivered the table, got it perfectly level, and threw in some cues and balls. 5 stars!!!"
C.M. - Lafayette
"Absloute top class service.....i found these guys on yelp.Called Chris for a time and date.....on time,great price for what i needed which was a setup in my garage.Showed up on time got straight to work,no messing around very professional. ....if u had to i would use these guys again.The price was great for what i had done."
John D. - Brentwood
"Bought a pool table on eBay and Chris / team disassembled it at Seller's location in Brentwood, installed and leveled at my place AND did a beautiful job re-felting it for a brand new look - all within a half a day! Chris recommended an optimal placement in a challenging room. Highly recommend"
Dave F - Truckee CA
"Great job moving my pool table from one room to another in my house. Chris didn't even need to disassemble my table in order to move it. Even though the tile flooring in the room is uneven, Chris was able to level the table without an issue. They were on time and very efficient. The whole job only took 90 minutes. Very professional. The next time I need my table moved, I'll be calling Pool Table Pros!"
Charlotte T - Concord Ca
"These guys were fast, efficient and got the job done. Took about 25 minutes, they didn't waste any time. They made it look easy, but I know it's a hard job. I would recommend this to anyone who wants to get their pool table moved correctly."
Lisa H - San Ramon
"Wanted to get my pool table moved out of my garage and into my dining room. These guys were very professional and courteous. I would definitely recommend this company to anyone who needs their pool tables moved or serviced. Thinking of getting some new pockets in the near future. Thanks Pool Table Guys!!!"
E.G. - Stockton
"Couldn’t have asked for a better service. Will be using them in the future without a doubt."
Robert K - Manteca
"I thought a few friends and I could move my pool table. LOL boy was I wrong. Who knew it was that heavy. I had them move it from one house to another and re-cover it in a different color. They leveled and tuned it to perfection. I'm going to have them come back out soon to re-pocket it. Job turned out perfect and would recommend them to anyone."
RC - Tracy
"Great customer service! I had my pool table moved from Newark, CA to SF, CA without a problem. The guys were fast and professional. They moved it down to my basement without a hitch. Installation was fast. My table was rolling funny so I called Chris and he sent someone right away to level out the table with no charge. Keep it up guys! Will definitely use their service again."
Jeremiah - Daily City
"These guys have helped me move my pool table twice over the years! The last move and re-assembly went perfect! I have an old classic table (1980's era) Brunswick. I had disassembled the table to finish the Oak, and replace the legs, afterwards I called them and they came out, and put it back together and re-felted it. Super happy with their staff, and their professionalism. I will recommend them to others and most likely will use them again for my next pool table move!"
Marinne A - Brentwood
"We bought a used pool table and had it moved from Oakdale to Modesto. Garrett and Ryan were awesome. They did an excellent job setting up the pool table and didn't leave until it was perfectly leveled. This is my first pool table and they answered all my questions. I will definitely give them a call when I refelt my table. I would definitely recommend to anyone."
Sandra E - Modesto
"Thanks to Garrett and Ryan for doing such a great job moving our pool table from a seller in Fremont to our home in Cupertino. We set up the appt with Chris and the whole project went super smooth. On the day of the moving, they were prompt, communicated well, meticulous and very pleasant. I would definitely recommend their service! Thanks for a job well done."
Tina M - Cupertino
"Shocked these guys don't have very many reviews. If you want a pool table moved, then you call in the pros, the Pool Table Pros.
First off, Chris made setting up an appointment super easy. Called me the day before to confirm and all.
When the guys were close to reaching where the pool table currently was, I received a courtesy call so I could meet them at the location before moving it to my house. They took the table apart with a quickness and technique such that made me feel completely at ease about who was handling my table.
The table was completely level when they left my place after careful placement in what would be my new game room. After a few days it settled into the carpet and now needs to be re-leveled. And guess who guarantees their work and is coming out for FREE this week to re-level it? You guessed it, the Pool Table Pros. These guys are awesome.
If you need a table moved, re-felted, leveled, or maintenance, call them. You won't be disappointed."
David M - San Francisco
"These guys were great. Did everything we asked and more. Moved my table from Concord to Valley Springs. On time and great work. Perfect set up very pleased. Highly recommend."
Dick N - Concord
"Chris and his fellow worker did a fantastic job moving my pool table into my home. They were thorough, precise and timely. He worked around my schedule and even provides his services on weekends which was a huge help. They worked until 8:15pm in my home to get it done. I would highly recommend and their prices are competitive."
Graziella - Monterey Ca
"I thought a few friends and I could move my pool table. LOL boy was I wrong. Who knew it was that heavy. I had them move it from one house to another and re-cover it in a different color. They leveled and tuned it to perfection."
- Tatu U.
"We had these professionals come in and dismantle our one-piece pool table in 25 minutes. They had in it their truck and reinstalled in my son's garage in perfect shape. These guys are awesome!!"
- Steve. Q.
"I was very impressed with The Pool Table Pros service; they helped me to move a heavy full sized pool table today. They were punctual, professional, courteous and the price is very fair. The table was delivered to the new location and reassembled precisely like new. Thank you Chris and team."
- Peter X. | Hayward CA
"I had a hard time finding someone to move my pool table. I searched and came up empty after calling many billiards companies. Finally found The Pool Table Pros. They came out to my house in Brentwood, dismantled the table, moved it downstairs, and put it back together in no time. They fully guarantee their work. Thanks again The Pool Table Pros!!!!!!!!!!"
- Nate T. | Brentwood, CA
"We were looking for a company to relocate a pool table for us from Vacaville to San Ramon and since PTP had good reviews on yelp we decided to give them a try. We were very satisfied with their work. Their price was comparable or lower than the others we called.They were very professional and friendly. They gave us a call the day before to confirm and a call before they came. It took then less than an hour to disassemble and just over an hour to assemble. We did notice one of the pockets was a little loose after they left but they came out the following week and fixed it for free with no problem. Highly recommend!"
- Gina H. | San Ramon, CA
"These guys are awesome! Excellent job building and re-felting our pool table. Thanks!"
- L.H. | Tracy, CA
" So I had The Pool Table Pros move my pool table for me from Oakland to San Francisco today and I was very impressed with their work. The room it was going in to was small and I was hesitant to move the pool table up the two flights of stairs needed to get my loft, but these guys truly made the move look easy. I couldn't have done it without them. Thanks again. "
- Matt H. | Livermore, CA
"These guys know how a business should be run! After calling around for a week, I finally found The Pool Table Pros and talked to Chris. He quoted me an awesome price to move and refelt my antique table. He showed up right on schedule with his team, dismantled the table, moved it and reassembled with new high grade felt after leveling it. Even though my table ended up being a bit more work than expected as it is an antique, he stuck to his original price. I was very impressed. To top it off, these guys guarantee all their work! Would definitely call these guys again."
- Mark D. | Concord, CA
"Wow! These guys are good. From begining to end, Chris and the guys from Pool Table Pro's exceeded my expectations and did an awesome job. They were fast and professional and my table has never played so straight! The price was suprisingly reasonable for the level service provided. I would not only reccomend them to a friend but would NEVER consider using anyone else."
- Joseph R. | Tracy, CA
"I needed to get my pool table moved shortly after the moving company, who said they could move it, couldn't. Within two days Chris and his crew were in and out moving my table with ease without issue. The pool table plays great and I would recommend them to anyone."
- David C. W. | Pleasanton, CA